Terms and Conditions PG368 —
Complete Guide for All Members

1 Acceptance of Terms

By accessing or using the pg368 platform via our website, mobile app, or any other channel provided by us, you confirm that you have read, understood, and agree to be fully bound by these Terms and Conditions.

These terms take effect from the date you first access the platform, register an account, or make any financial transaction on PG368 — whichever comes first. Acceptance of these terms is an absolute condition for the use of all services offered by PG368.

• These terms apply to all registered members without exception.
• The latest version of the Terms and Conditions is always available on this page.
• Use of the platform constitutes full acceptance of all applicable terms.
• Pg368 reserves the right to update these terms at any time with reasonable notice.

2 Member Eligibility

To be eligible to register and use the PG368 platform, you must meet all of the following eligibility requirements at all times:

2.1 Age Requirement

You must be at least 18 years of age at the time of registration. pg368 conducts strict age verification during the registration and KYC (Know Your Customer) processes. Any individual under 18 years of age who attempts to register an account will be automatically rejected, and any wins obtained will be fully voided.

2.2 Location Requirement

The pg368 platform is designed for users in Malaysia. You are solely responsible for ensuring that your use of this platform is lawful under the applicable local laws in your jurisdiction. pg368 makes no representations regarding the legal status of using the platform outside the scope of our operations.

2.3 Legal Capacity

You must have full legal capacity to enter into a binding agreement. Individuals who have been declared bankrupt or are subject to a court order restricting financial activities are not eligible to register or use this platform.

3 Account Registration

Each user is permitted to hold only one active account at pg368. Registration of more than one account by the same individual — whether using a different name, IP address, device, or payment information — is strictly prohibited and may result in all associated accounts being closed and balances refunded after deducting all bonuses.

3.1 Registration Information

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, phone number, email address, and bank account details. False or inaccurate information may result in account closure and forfeiture of all wins.

3.2 Account Security

You are fully responsible for maintaining the confidentiality of your pg368 username and password. pg368 will not be held liable for any loss arising from unauthorised access to your account due to your own negligence. Please contact our support team immediately if you suspect your account has been accessed by an unauthorised party.

• Use a strong and unique password for your pg368 account.
• Do not share your login credentials with anyone, including family members.
• Log out of your account when using a shared device.
• Enable two-factor authentication (2FA) for an extra layer of security.

3.3 KYC Process

As part of our commitment to security and compliance, pg368 conducts a comprehensive KYC process. You may be asked to submit a copy of your identification card, bank statement, or other supporting documents. This process is industry standard and is designed to protect all members from fraud and money laundering.

4 Deposit & Withdrawal

4.1 Deposit

The minimum deposit at pg368 is RM 10 per transaction. All deposits are processed instantly and credited to your account within a short time. pg368 accepts a wide range of local payment methods, including FPX, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, and other leading digital payment methods available in Malaysia.

4.2 Withdrawal

Withdrawal requests are processed within an average of three minutes from the time the request is submitted. The minimum withdrawal is RM 30 per transaction. All withdrawals will be processed to the same bank account used for the original deposit to ensure security and prevent fraud.

• Withdrawals may only be made to a bank account bearing the same name as the pg368 account holder.
• Pg368 reserves the right to request additional identity verification before approving large withdrawals.
• In the event of suspicious activity, withdrawals may be placed on hold pending further investigation.
• PG368 does not charge any transaction fees for processing standard withdrawals.

4.3 Illicit Funds

Pg368 conducts strict transaction monitoring to prevent money laundering. Any account suspected of involvement in suspicious financial activity will be immediately suspended and reported to the relevant authorities in accordance with our legal obligations.

5 Bonus & Promotions

Pg368 offers a wide range of bonuses and promotions to registered members, including welcome bonuses, deposit bonuses, cashback, referral bonuses, and a VIP loyalty program. Each bonus is subject to specific terms and conditions set at the time of the promotion.

5.1 Rollover Requirements (Wagering)

All bonuses are subject to rollover requirements before any wins derived from bonus funds may be withdrawn. Rollover requirements will be clearly stated in the terms of each promotion. For example, a bonus with a 10x rollover means you must place bets totalling 10 times the bonus value before a withdrawal is permitted.

5.2 Prohibition of Bonus Abuse

Any attempt to abuse the pg368 bonus system — including but not limited to opening multiple accounts to repeatedly claim bonuses, two-sided betting to meet rollover requirements, or the use of automated software — is strictly prohibited. pg368 reserves the right to cancel bonuses, related wins, and close any accounts involved without compensation.

• Bonuses may only be used by the verified account holder.
• Bonuses cannot be transferred between accounts.
• Pg368 reserves the right to modify or withdraw any promotion at any time.
• All decisions made by pg368 regarding bonus claims are final.

6 Game Rules

All games offered on the pg368 platform — including Slot Games, Fish Shooting Games, Sports Betting, Live Casino, and other categories — have specific rules set by their respective game providers. Members are responsible for understanding the rules of each game before playing.

6.1 Random Number Generator (RNG)

All RNG-based games on the pg368 platform use random number generation technology that has been certified by internationally recognised independent auditing bodies. This ensures that every spin, card hand, or game outcome is entirely random and cannot be predicted or manipulated by any party, including pg368 itself.

6.2 Game Results

All game results are final and cannot be reviewed unless there is clear, verifiable evidence of a technical malfunction. In the event of a technical malfunction, pg368 reserves the right to void the affected rounds and return the wagered amount to the member's account.

6.3 System Failure

Pg368 is not liable for any losses arising from internet service disruptions, server outages, or technical failures beyond our control. However, we are committed to minimising such disruptions through robust and redundant server infrastructure.

7 Player Conduct

Pg368 expects all members to interact with the platform and fellow users in a respectful and responsible manner. Inappropriate behaviour may result in disciplinary action, including warnings, temporary suspension, or permanent account closure.

7.1 Prohibited Conduct

• Use of automated software, bots, or any tools that provide an unfair advantage.
• Any attempt to hack, infiltrate, or disrupt pg368's systems and servers.
• Colluding with other players to manipulate game outcomes.
• Use of offensive language, threats, or abuse directed at the support team.
• Spreading false or misleading information about pg368.
• Any activity that violates applicable Malaysian laws.

7.2 Consequences of Violations

Pg368 reserves the right to take appropriate action against any member found to be in violation of these conduct rules. Actions that may be taken include immediate account suspension, forfeiture of balances and wins related to the violation, and reporting to the relevant authorities where criminal activity is involved.

8 Privacy & Data Security

Pg368 takes the privacy and security of all members' personal information seriously. All personal data collected during registration and use of the platform is protected with bank-grade 256-bit SSL encryption technology and stored on secure servers.

The use and processing of your personal data by pg368 is subject to our Privacy Policy, which can be found at Privacy Policy page. The Privacy Policy forms part of this agreement and shall be read together with these Terms and Conditions.

• Your data will not be sold or shared with third parties without your consent.
• You have the right to request access to, correction of, or deletion of your personal data.
• Pg368 complies with all applicable data protection regulations in Malaysia.

9 Account Suspension & Closure

Pg368 reserves the right to suspend or close any member account at any time for reasonable cause, including violations of these Terms and Conditions, suspected fraud, or requests from the relevant authorities.

9.1 Voluntary Closure

If you wish to close your account voluntarily, please contact our customer support team via LiveChat or Telegram. Prior to closure, all eligible balances will be processed for withdrawal in accordance with our standard withdrawal policy. Any bonuses that have not yet met the rollover requirements will be automatically forfeited.

9.2 Closure Due to Violation

In the event of account closure due to a terms violation, pg368 reserves the right to withhold any balance associated with the violating activity. Decisions regarding account closures arising from violations are final and non-appealable, unless there is clear evidence of an administrative error.

10 Limitation of Liability

The pg368 platform is provided on an "as is" basis. To the extent permitted by applicable law, pg368 makes no warranties, express or implied, regarding the operation of the platform, the accuracy of information, or the suitability of the platform for any particular purpose.

Pg368 shall not be liable for any indirect, incidental, special, or consequential losses — including loss of funds, anticipated profits, or missed opportunities — arising from the use of or inability to use our platform, even if pg368 has been informed of the possibility of such losses.

11 Responsible Gaming

Pg368 is fully committed to promoting healthy and responsible gaming practices. We believe that online entertainment should remain an enjoyable activity and should never become a source of financial stress or personal difficulties for any of our members.

Pg368 provides a range of self-control tools to help you manage your gaming activity more effectively, including daily, weekly, and monthly deposit limits, loss limits, session time limits, and temporary or permanent self-exclusion options. All these tools can be accessed through your account settings or by contacting our support team.

For more information on responsible gaming, please visit the Responsible Gaming ours.

12 Terms Amendment

Pg368 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Members will be notified of any material changes via a notice on the website or by email at least seven days before the changes take effect, except in urgent circumstances requiring immediate changes.

It is your responsibility to review this page periodically to ensure you are always aware of the latest terms in effect. Your continued use of the platform after any changes to the terms are enforced constitutes your acceptance of those updated terms.

Terms-Related FAQ